Frequently asked questions
Do you ship internationally?
No, we only ship within the United States.
What materials are your products made from?
Our products are made from plywood and/or acrylic, depending on the product. The materials are of high quality and durability.
How long does it take for an order to arrive?
Generally, the timeframe is between 5 to 15 days, depending on the model and quantity.
Can you create my own design?
Yes, in the "Do It Yourself" section, you can submit your email address, and we will send you a questionnaire so you can tell us about your idea.
What are your return policies?
Our products are non-returnable once payment has been processed. If the product arrives damaged and we confirm it is due to transportation, you can send a photo within the first three days of receipt, and we will work to replace it.